IT Services in Johannesburg
Always-on IT Services for Your Business
Businesses without a dedicated tech team often have IT systems that underperform and face several issues. HSC Systems offers managed IT services to ensure your computer systems are always up and running. Avoid inexplicable setbacks that cause downtime and loss of productivity.
With 30 years of experience, HSC tackles the frustrations caused by inefficient IT systems. Our business and service offerings empower clients and allow them to focus on running their businesses, knowing their IT needs are in expert hands.
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Our IT Services Include
- Monitoring network performance
- Regular backups
- Security updates and checks
- Storage scaling and management
- Day-to-day troubleshooting
- Dedicated IT technicians and backup technicians
- Install and setup of new hardware and software
- Consulting on new technology
- Monthly reporting
- A virtual IT department at a fraction of the cost
Comprehensive IT Audits
Our managed IT support services are designed to ensure you never have to pay for unnecessary systems. As a starting point for all clients, HSC Systems conducts a comprehensive IT audit to pin-point issues and form practical, tailored solutions to transform your business technology systems to work better for you. After our audit, you will receive a report detailing pain points and an outline of our expert recommendations.
Custom System Management Plans
Following the IT audit, HSC Systems develops a System Management Plan to take over the management and administration of your core IT infrastructure and computer systems. We strive to keep our clients’ systems available 100% of the time during work hours, with always-on monitoring and quick response times.
Dedicated engineers are available for both on-site and remote IT support. In the event of any issues, HSC engineers are skilled in IT data recovery, cloud computing, cybersecurity and network security.
IT Services for Your Business in Any Location
HSC Systems assists clients all over South Africa as our company is affiliated with 24 unique ISPs in Johannesburg, Pretoria, Cape Town, Durban and several cities across the country. Our largest focus areas are in Johannesburg and greater Gauteng, including Sandton, Midrand, Germiston and Boksburg.
View the rest of our service areas here.
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Frequently Asked Questions
What are managed IT Services?
Managed IT services refers to outsourcing an IT company to handle computer system installation and maintenance for a business. Managed services are a cost-effective way to offload general tasks to an IT expert, improve service quality, and create time for employees to focus on their specific job roles.
What IT services can be outsourced?
There are several IT services that can be outsourced, including system support, repair, and maintenance. Outsourced ICT services can be as hands-on as you prefer. Some companies choose to have their in-house IT department collaborate with a third-party IT service provider, while others choose to outsource tech experts for all their business needs.