IT Support

IT Support

Always-on, always-up IT Support

HSC Systems has been supporting and administrating computer systems for clients for decades. Too often, business IT systems under-perform while being fraught with endless inexplicable issues that cause downtime and loss of productivity.

Our team of expert IT engineers can setup and maintain even the most complex systems – giving you peace of mind and keeping your business operating optimally at all times. In addition to managed IT services, we offer leading-edge IT consulting services, drawing on our expansive knowledge and experience of technology and equipment. We believe in creating partnerships with our clients to ensure quality, personalised service delivery.

IT Support

Common frustrations with IT

At HSC, we aim remove these frustrations. We’ve built our business on offering services that empower our clients and allow them to focus on running their businesses, knowing their IT needs are in expert hands.

IT Support

Our Services Include

  • Monitoring network performance
  • Regular backups
  • Security updates and checks
  • Storage scaling and management
  • Day-to-day troubleshooting
  • Dedicated IT technicians and backup technicians
  • Install and setup of new hardware and software
  • Consulting on new technology
  • Monthly reporting
  • A virtual IT department at a fraction of the cost

Reliable IT engineers, at your service

Not all businesses want or need a full-time IT technician or team. HSC Support offers an affordable, reliable solution that gives you the service and expertise you need at a fraction of the cost. Our IT engineers spend time on-site every month, learning about your business and better understanding your needs. Our engineers also provide expertise and experience from multiple clientele, ensuring your business benefits from the most up-to-date IT and tech-support solutions.

 IT audit

Our managed IT Support service is designed to ensure you never have to pay for unnecessary services or systems. As a starting point for all clients, HSC Systems conducts a comprehensive IT audit to pinpoint issues and inform practical, tailored solutions to transform your business technology systems to work better for you. After our IT audit, you will receive a report detailing pain-points and an outline of our expert recommendations.

System Management Plan

Following the IT audit, HSC Systems develops a System Management Plan to take over the management and administration of your core network infrastructure and computer systems. We strive to keep our clients’ systems available 100% of the time during working hours, with always-on monitoring and quick response times. Dedicated IT engineers are available for both on- and off-site support.

HSC Systems takes a pro-active role in managing client systems, with our engineers spending time on-site to perform routine checks, take necessary preventative measures and perform regular system backups. In the event of any issues, HSC engineers are skilled in IT data recovery and network recovery.

 Pricing

To create a solution that best meets your needs, HSC Systems offers IT support on a monthly retainer basis. We work with you to understand how many hours of IT support are required per month. This means no hidden costs and no surprise fees.

IT Support

Why choose HSC Systems?

  • Single point of contact for all your IT needs
  • Direct access to a dedicated IT technician
  • Quick response times and skilled data recovery
  • Seamless integration with existing systems and service providers
  • Complete billing transparency with no hidden costs
  • Innovation and proactivity
  • Trust and reliability

Contact HSC Systems for all your IT requirements. We guarantee a professional, honest and transparent experience.